Human-Centric BPM

Human-Centric BPM refers to the management with a view to enhancing the efficiency of information transfer among the employees. The management targets normally include the input and output distributed to the employees within the business process in a company. It is also known as HC BPM or HC-BPM.

Overview of Human-Centric BPM
HC BPM (Human-Centric Business Process Management) refers to the shared activities covering the following aspects with regard to the tasks carried out by humans: The management activities cover the whole PDCA cycle. In another word, it refers to the practice of Management Cycle with regard to:
 * Procedure definition
 * Format definition with regard to input data and output data (including decision and approval)
 * Measurement of handled transactions as the performance results
 * Definition with regard to who should be responsible for execution

With development of network related technologies such as Web application and E-mail application nowadays, you can correctly get hold of the progress status and transmission of data online regarding the jobs assigned to the employees and site management. Based on the Process Management System (BPM System), you can control and record the following issues: In addition, the system incorporating the graphic tool for Business Process and the analytic tool for performance results is referred to as BPM Suite. Though it is similar to the conventional workflow products in terms of the functionality, there is difference with regard to Contribution to PDCA Management Cycle (recording and analysis of performance results), and Correspondence to A Wide Variety of Business (complicated conditional settings such as dynamic control)
 * 1) Definition and sharing of (new) processes
 * 2) Business execution by following the defined process (process execution)
 * 3) Summarization of process results, the reasons for achieving or not achieving the results
 * 4) Business execution by following the revised process definition
 * To whom should this case be assigned?
 * Whose decision is necessary for this case?
 * If this case has not been solved as per the schedule, to which step has it been now and who should be responsible for it?

Purpose of HC-BPMS Introduction
In the first place, the following purposes are assumed:
 * Sharing of the company-wide processes (making the process model known / compiling the process in Manuals)
 * Promoting the repeatability of the business results (improving the transaction speed by referring to the past results)
 * Getting hold of the performance of each team member (referring to the assessment by HR department / promoting the teleworkers)
 * Reducing the occurrence risks of falsification (internal control)

Though they are basically the cyclic management activities, it is said to aim at continuously improving the process models. Therefore, it is closely related to the corporate competitive edge, its strengthening and adaptation to the corporate environment.

HC-BPM Suite Vendor
The companies listed below are the BPM Suite Vendors:

※The companies above are listed randomly.

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